Frequently asked questions

Most frequent questions and answers

Sometimes taking that first step can be toughest.  So, first of all, well done for browsing.

The next step would be an initial consultation which is entirely free. This is where we explore where you are, what you’d like to get out of working with me and whether indeed we feel we are a good fit to work together.  You can contact me to arrange a mutually convenient appointment.

During the initial consultation* (which could be by phone or via Zoom) I will listen to you and most likely ask a few questions to help me understand what you’re after.  I will share with you how I work and answer any questions you might have.  You can either decide then to book in a first session with no obligation to continue or you might want to take some time out to think about it and come back to me.

*However, an initial consultation is optional – some clients prefer to have an initial full session (paid for) from the outset after corresponding by email.

 ***There will be never been any pressure on you to make a decision***

If you decide you want to schedule in a session, we’ll agree on the date, time, place/medium and costs.  At the end of that first session, you can decide whether or not you want to continue, and how frequently.  Or you could take some time to think about it and come back to me.

If at any point you need clarification of anything, please feel free to ask.  Every question is welcome!  And so are you!

You don’t need to be tied to one specific slot every week if that doesn’t work for you – we can schedule as we go along.  However, if a fixed slot a week is your preference, we can endeaovour to work that way too: everyone is different, my commitment is to working with you in a way that best suits you (subject of course to limitations of my diary).

However, in group work, we have to commit to the agreed weekly slot in order to minimise admin and maximise efficiency and effectiveness for the whole group.

I work from my cosy consulting room in my Newbury Park home, about 12 – 15 minute-walk from Newbury Park station, some 5 minutes from the nearest bus stop. On-street parking is available. (face-2-face-in-person sessions are on hold at the moment due to pandemic. I will keep on eye on government guidelines and act accordingly. I will continue with remote working by telephone, video calls and emails even after all restrictions are lifted).

I ask for payment in advance of your session and the easiest way to do this is by direct bank transfer – details will be emailed to you after we’ve agreed to work together.  If you could make sure your payment has been received a minimum of 48 hours before your session that will make my life easier and make sure your slot is reserved for you.

Here are the costs:

(Optional) Initial Consultation (for individuals only): Free (10 to 30 minutes as required)

£65 to £85 for up to 60 minutes (Individuals)

£85 to £95 for up to 60 minutes (Couples/Family)

£25 for 90 minutes group therapy

Individual Supervision: £35 for up to 30minutes; £65 for up to 60 minutes; £85 for up to 90 minutes

Group supervision: £40 for 90minutes max 4 members per group.

*I am open to discussing concessions with people who, due to current financial constraints, might not be able to otherwise access counselling/psychotherapy/coaching/supervision.

CANCELLATION: Please note: if for any reason you cannot make your session and let me know 48 hours in advance or earlier, you will receive a full refund or can rebook your sessions at a time to suit you, at no extra charge.  If you cancel within less than 48 hours’ notice, every effort will be made to accommodate you but you may still be charged.

As much as possible, I like to offer flexibility and choice.  I recognise that everyone is different and in a different place at every given point, so I like to offer a range so you can have a think and offer me what you’re most comfortable with within that range.  There is no judgement on my part, and I will offer the same sterling service irrespective of the fee.

My usual working hours are as follows:

Mondays 08:45 (first appointment) to 18:30 (last appointment at 17:30)

Tuesdays 08:45 to 14:45

Wednesdays 08:45 to 18:30

Thursdays 08:45 to 18:30

Fridays 08:45 to 18:30

That’s okay, feel free to contact me with any further questions and I’ll always respond.  If you receive no response from me 48 hours after you’ve contacted me, please check your spam folder just in case my reply went in there, or send me a text to 07941623411.